The Importance of Real Time Reporting in Aviation Services

The aviation industry is expanding at a fast rate with sound industry fundamentals as more passengers are introduced to general aviation. However, with the increasingly technical services and more compressed travel itineraries, reporting and management has become more complex as well. This is exactly where professional management comes in the picture.

These are companies that help aviation asset owners and financial institutions with their aviation holdings and their requirements, focusing on professional management and reporting. Real time reporting is an umbrella term that refers to work order systems and communicative decisions that are performed by professional management and tracked through integrated enterprise wide management information systems. FBOs, MROs, and other companies that perform management tasks for general aviation services use real time reporting as a tool to deliver the company’s brand value proposition through the customer service experience while simultaneously optimizing the efficiency (and thereby the profitability) of their own operations.

The need for real time reporting

With real time reporting, management teams have the tools to make data driven decisions which meet customer expectations. Generally speaking, in aviation technological innovation typically begins with the aircraft and its core systems.  Large, well-capitalized companies such as aircraft Original Equipment Manufacturers (OEMs) take advantage of world class information technology solutions.  Due to industry fragmentation, most general aviation service providers are relatively small and are constrained in the amount of resources they can dedicate to enterprise systems.  Many are burdened by legacy systems that are no longer supported and certainly not integrated among work order, general ledger, human resource management and other critical functions. The main objective of real time reporting is to maintain transparency between among all parties and to ensure optimal profitability, service, safety, market share and brand equity for the service company.

More options for service providers

Fortunately, the availability of cloud based enterprise systems has brought down the cost of implementing a robust enterprise operating system for smaller aviation service companies.  The cost and maintenance of mainframe computers and even company based servers are no longer required.  The cost of the core software—work order systems, general ledger packages, human resource management, etc.—have also decreased and many are now available on a subscription basis for further affordability and ease of use.  An information technology systems integration is inherently a complex task which must be approached thoughtfully and adequately resourced, but given the wide array of options now available to small aviation companies the rewards can be significant.

Because real time reporting can mean many things to different companies, it is important to understand your organizations needs and requirements when evaluating potential solutions. Please visit our website or call Global Aviation Infrastructure today to learn more about how we can help you maximize the value of your aviation holdings.

  • Posted by admin
  • November 13, 2017

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